Terms of Service

1. Acceptance of Terms

By creating an account or using LancerWise ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms from time to time; continued use after an update constitutes acceptance of the revised terms.

2. Description of Service

LancerWise is a cloud-based freelance management platform that provides invoicing, contract generation, time tracking, CRM, and analytics tools for independent professionals. The Service is provided "as a platform" — you are responsible for the content of invoices and contracts you create.

3. Free and Paid Plans

• Free plan: Allows management of up to 2 clients. Free features are provided at our discretion and may change with reasonable notice.
• Pro plan: Unlocks unlimited clients and all premium features. Billed monthly at the current displayed price. Subscriptions auto-renew monthly unless cancelled before the renewal date.
• Cancellation: You may cancel your Pro subscription at any time from your account settings. Access continues until the end of the current billing period. No partial refunds are issued for unused time within a billing cycle.
• Price changes: We will notify you at least 14 days in advance of any price increase.

4. Account Responsibilities

You are responsible for:

• Keeping your login credentials confidential.
• All activity that occurs under your account.
• Ensuring the accuracy of invoices and contracts you send to clients.
• Complying with applicable laws in your jurisdiction when invoicing or entering contracts.

5. Prohibited Uses

You may not use LancerWise to:

• Violate any applicable law or regulation.
• Send spam, fraudulent invoices, or deceptive communications.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Create accounts for the purpose of reselling access to third parties.
• Circumvent any security or access control measures.

Violations may result in immediate account termination without notice or refund.

6. Intellectual Property

LancerWise and its original content, features, and functionality are owned by us and protected by applicable intellectual property laws. You retain full ownership of the data you create — invoices, contracts, client records — and may export it at any time.

7. Limitation of Liability

The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied. We do not guarantee uninterrupted availability or error-free operation. To the maximum extent permitted by law, LancerWise shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the three months preceding the claim.

8. Termination

You may delete your account at any time from account settings. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, your data will be deleted in accordance with our Privacy Policy.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Thailand, where the operator is based. Any disputes shall be resolved in the courts of Phuket Province, Thailand, unless otherwise required by mandatory consumer protection law in your jurisdiction.

10. Contact

For legal inquiries, contact us at legal@lancerwise.com.